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Privacy policy

The following privacy policy applies to all site visits, transactions and agreements with De Mechelerhof.

Version: November 2019 - Version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. How we do this exactly, and what personal information we collect from you for what purposes, you can read below.

Use of personal data
When using our website, we obtain certain information from you. This may include personal data. We store and use only the personal data that is provided directly by you, in the context of the service you have requested (for example, through the contact form or for the creation of an account), or of which it is clear at the time of submission that it will be provided to us for processing. We will not use your personal data for other purposes, unless you have given your prior consent or we are allowed or required to do so by law.

Purpose of Use
To provide you with the best possible service, it is necessary that De Mechelerhof in certain cases stores your personal data. De Mechelerhof uses your personal data for:

  • Providing access to our website or applications;
  • The performance of agreements, transactions and services;
  • Relationship management, including contacting you if you request it;
  • Obtaining insight into the use of our website;
  • Product and service development;
  • Determining strategy and policy;
  • Making the internet more interesting by showing you advertisements that match your interests.
  • If necessary, to trace unlawful conduct relating to De Mechelerhof, its business relations and its employees.

Description of personal data
For the above purposes, we will process the following personal data from you:

  • Gender;
  • E-mail address;
  • (mobile) Phone number;
  • IP address;
  • Technical browser information;
  • Cookie ID;
  • Click and surfing behavior.

Retention periods
We do not keep your personal data longer than necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties
We will treat your personal data confidentially. We will not provide the personal data we collect through our website to third parties for their direct marketing purposes. Furthermore, we will not provide the data you provided to other parties, unless you have given your prior consent, this is necessary within the framework of the execution of the agreement or we are allowed or required to do so by law.

Data Protection
De Mechelerhof uses careful security procedures for the protection of the processed data, in order to prevent unauthorized persons from unintentionally gaining access to this data. For example, we ensure that only the necessary people have access to your data and that access to your personal data is protected.

Cookies are used on this website to monitor website visits.
Cookies are small information files that, when visiting a website, can be automatically stored on or read from your device (including a PC, tablet or smartphone). This happens via the web browser on the device. The information that a cookie obtains about your use of the website may be transferred to De Mechelerhof's own secure servers or those of a third party.

Cookies are used on our website to:

  • Enable functionalities of the website and to protect the website (technical or functional cookies);
  • To analyze the use of the website and, on that basis, improve the website (analytical cookies);

Technical or functional cookies
The main purpose of cookies is to save you time and effort. For example, when you customize a web page to your personal preferences or when you navigate in a website, cookies allow the chosen settings and preferences to be remembered for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, making it easy for you to use the features of the website again as you set them up earlier. We do not use technical cookies on our website.

Analytical cookies
In addition, cookies are used on this website to track statistics so that we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies:

  • Google Analytics

Enabling and disabling cookies
You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but usually you can change your browser settings to not accept cookies if you wish (check your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to fully experience interactive features of this website or other sites you visit.

Deleting cookies
Most cookies have an expiration date. This means that after a certain period of time they automatically expire and no longer record data from your site visit. You can also choose to delete cookies manually before the expiration date. For more information on this, please refer to your browser manual.

Links to other third party websites
Our Internet pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore advise you to read the privacy policy of these websites before using them.

Your Statutory Rights
You may ask De Mechelerhof for access to the information that is stored about you. You can also request De Mechelerhof to change, move, supplement or delete this information. You can do this by contacting us via the e-mail form or send us an e-mail:

Changes to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly, so that you are aware of any changes.

Personal Data Authority
Of course we are also happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you have the right to lodge a complaint with the Personal Data Authority against our processing of your personal data. For this purpose you can contact the Authority for the Protection of Personal Data.